Frequently Asked Questions

1. Is this suitable for ofce use or is it domestic only ?

Both public office and home can be used.

2. Does your water lter everything, even uoride ?

Absorption and removal of carbon filter Calcium Odours Chlorine Magnesium Dirt and particles Organic chemicals.

3. The boiling water tap included installation ?

Installation is not included. Our design is based on the DIY concept. As long as you can install an ordinary faucet, our product can be installed within 15 minutes.

4. Can I ask your guarantee ?

Our Kitchen taps come with a 2-year warranty, and the hot water system is covered by a 1-year warranty.

5. Can I return or exchange the product ?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email and we will contact the shipping company.

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